Welcome to SOI Tactical, your trusted online gun store based in Eastvale, California. These Terms and Conditions govern your use of our website and your purchase of firearms, ammunition, and accessories from us. By visiting our site, creating an account, or making a purchase, you agree to comply with the terms outlined below. Please read them carefully before proceeding.
SOI Tactical operates as a fully licensed firearm retailer dedicated to providing quality firearms, ammunition, and tactical gear to responsible gun owners across the United States. By accessing our site, you confirm that you are of legal age to purchase firearms in your jurisdiction—at least 18 years old for rifles and shotguns, and 21 years old for handguns or other restricted items.
Use of our website and services constitutes your acceptance of these Terms and Conditions. If you do not agree, you must refrain from accessing or using our website. We reserve the right to deny or terminate access to anyone who violates these terms or engages in any activity that we determine to be fraudulent, unlawful, or harmful to our business.
All firearm sales through SOI Tactical strictly comply with federal, state, and local firearm laws. Firearms purchased online cannot be shipped directly to your home. Every firearm must be shipped to a Federal Firearms License (FFL) dealer of your choice.
It is the customer’s responsibility to:
If a firearm transfer is denied by NICS or state authorities, or if the transfer cannot be completed for any reason, SOI Tactical will not issue a refund for shipping or transfer-related fees. Customers who fail to complete transfers within the required timeframe may also be charged restocking or return fees.
Ammunition, magazines, and firearm parts are subject to varying laws depending on the customer’s location. It is the buyer’s responsibility to ensure compliance with all applicable restrictions. We may cancel any order if an item cannot legally be shipped to your jurisdiction.
Customers should be aware that:
Prices listed on the SOI Tactical website are shown in U.S. dollars and are subject to change without prior notice. While we strive for accuracy, typographical errors and pricing inaccuracies may occur. In the event of an error, we reserve the right to correct the price or cancel the order before shipment.
Accepted payment methods will be displayed during checkout. Orders are processed once full payment has been received and verified. We do not guarantee product availability, and certain items may sell out or be delayed due to manufacturer or distributor stock issues.
Discounts, promotions, or coupons may be offered periodically and are subject to the terms specified at the time of issue. Misuse of promotions or discount codes may result in order cancellation.
Firearms are shipped exclusively to valid FFL dealers. Customers must coordinate with their chosen dealer to ensure all transfer requirements are met. Non-firearm items such as accessories or apparel may be shipped directly to customers where permitted.
Shipping timelines vary depending on product availability and location. SOI Tactical is not responsible for delays caused by shipping carriers, inventory shortages, or compliance verification. Once a firearm has been transferred to the receiving FFL, the buyer assumes full responsibility for the item.
Customers are responsible for providing accurate shipping information. Orders returned due to incorrect addresses may incur additional fees.
All sales are final once a firearm has been transferred or ammunition has shipped. We do not accept returns for firearms, ammunition, or serialized parts except in cases of manufacturer defects.
If an item arrives damaged or incorrect, contact us within three business days of delivery for resolution. Requests submitted after this timeframe may not be honored. Additional details regarding refunds and exchanges can be found in our Refund Policy.
Order cancellations requested before shipment may be subject to a cancellation fee to cover processing and administrative costs.
SOI Tactical and its employees are not responsible for misuse, improper installation, or negligent handling of firearms or related products. Firearms must always be used safely and according to manufacturer instructions. By purchasing from SOI Tactical, you agree to assume all responsibility for safe handling, storage, and operation of any item purchased.
We are not liable for any damages, losses, or injuries resulting from product use, modification, or installation. This includes accidental discharge, misuse, or unlawful use of any firearm or accessory purchased through our store.
SOI Tactical values your privacy and security. Personal data collected during account registration, checkout, or communication is used solely for order fulfillment, compliance verification, and customer support. We do not sell or share customer data with unauthorized third parties.
Our Privacy Policy provides detailed information about how we handle personal information, data protection, and your rights as a user.
We may modify or update these Terms and Conditions at any time without prior notice. Updates take effect immediately upon posting on our website. Continued use of our website after changes are made constitutes acceptance of the revised terms.
We encourage customers to review this page periodically to stay informed about any updates or legal changes affecting firearm sales and ownership.
SOI Tactical
14324 Pointer Loop, Eastvale, California 92880
Phone: (888) 345-4867
Email: soitacticalusa@gmail.com
