Privacy Policy

At SOI Tactical, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our online store, or make a purchase. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect information from you when you browse our site, place an order, or contact us. The types of data we may collect include:

• Personal Identification Information: Name, billing and shipping addresses, phone number, and email address.
• Payment Information: Credit or debit card details are processed securely through trusted third-party payment providers. SOI Tactical does not store your payment data.
• Account Information: If you create an account, we store your username, password, and purchase history to improve your shopping experience.
• Technical Data: Information such as your IP address, browser type, operating system, and browsing behavior to help us improve website performance.

We may also use cookies and similar technologies to enhance your browsing experience and remember your preferences.

2. How We Use Your Information

The information we collect helps us operate efficiently and provide quality service. We use your information for:

• Processing and fulfilling orders placed through our gun store website.
• Sending order confirmations, shipping updates, and customer service communications.
• Responding to your inquiries and providing support.
• Maintaining compliance with federal and state firearm regulations.
• Improving website performance, usability, and customer experience.
• Sending occasional product updates or promotional messages (only if you have opted in).

Your personal data will never be sold, rented, or shared for marketing purposes with any third party not directly involved in fulfilling your order.

3. Data Security

We take the protection of your personal data seriously. SOI Tactical uses SSL encryption, secure payment gateways, and firewall-protected servers to safeguard your information during transmission and storage.

Although no online system can guarantee complete security, we continuously monitor our website to detect and prevent unauthorized access or misuse. Customers are encouraged to use strong passwords and protect their account credentials.

4. Sharing of Information

We share customer information only when necessary to complete an order or comply with legal requirements. This may include:

• FFL Dealers: To facilitate firearm transfers as required by law.
• Shipping Carriers: To deliver products safely and accurately.
• Payment Processors: To securely handle credit card or digital payments.
• Government Agencies: When required by law, such as ATF compliance or background check procedures.

Each third party is contractually obligated to protect your data and use it only for the intended purpose.

5. Your Rights and Choices

You have the right to:

• Request access to the personal information we hold about you.
• Correct inaccurate information in your account.
• Request deletion of your personal data, except where retention is required by law.
• Manage communication preferences or unsubscribe from promotional emails.

To make a request, contact us directly at soitacticalusa@gmail.com.

6. Data Retention

We retain personal information for as long as necessary to comply with legal, tax, and regulatory obligations. Records related to firearm purchases and transfers are maintained in accordance with federal firearms regulations.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance functionality and analyze performance. Cookies allow us to recognize returning visitors, store cart information, and personalize your shopping experience. You may disable cookies in your browser settings, but doing so may limit website features.

8. Third-Party Links

Our website may contain links to other firearm industry sites or vendor pages. SOI Tactical is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before submitting any personal information.

9. Policy Updates

SOI Tactical reserves the right to update or modify this Privacy Policy as needed. Any changes will be posted on this page with the updated revision date. Continued use of our website after policy changes constitutes acceptance of the revised terms.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

SOI Tactical
14324 Pointer Loop, Eastvale, California 92880
Phone: (888) 345-4867
Email: soitacticalusa@gmail.com

We value your trust and are committed to maintaining a secure and transparent shopping experience at our online gun store.